Paid plans, no surprises.

01How subscriptions work

Veloxa's paid plans (Pro Annual and Pro Lifetime) are sold through the Apple App Store on iOS and Google Play on Android. When you subscribe:

• Apple or Google charges your card, not us.
• They handle taxes based on your region.
• We receive a notification that you're now a paid user, and unlock Pro features in your account.
• We see that you paid, but we never see your card number.

Business plans are different — those are invoiced by Corelink Solutions FZE directly. See Section 8.

02Plans & pricing

Prices in USD. Regional prices vary slightly because Apple and Google set local equivalents in your currency.

VAT, sales tax, and GST are added at checkout based on your country. For UAE residents, that's 5% VAT. For EU residents, 19–25% depending on country.

03Free trials

Pro Annual comes with a 7-day free trial on first-time signup. Here's exactly what happens:

• Day 1: You start the trial. No charge. You get full Pro access.
• Days 2–5: Still free. You can cancel in Settings anytime.
• Day 6: We email you a reminder that the trial ends tomorrow.
• Day 7: Last full day of the trial.
• End of Day 7: Apple or Google charges you for the first year.

You only get one trial per Apple ID or Google account. If you cancel and re-subscribe later, you'll be charged immediately — no second trial.

04Auto-renewal

Pro Annual renews automatically at the end of each billing period. Pro Lifetime does not renew (it's a one-time payment).

Your card gets charged 24 hours before the current period ends. We never renew without attempting to charge — if your card fails, we'll retry for 7 days and email you. If we still can't charge, your subscription pauses and you drop to Free.

05Cancelling

You can cancel anytime. Cancelling stops future charges but keeps your Pro access until the end of your current billing period. Here's how:

On iPhone / iPad

On Android

If you subscribed through our website (Business plans only), cancel from the admin dashboard under Billing. Or email billing@veloxa.app.

06Refunds

Refund rules depend on where you bought your subscription:

For our part, we'll always support a refund request if:

• You were charged accidentally (e.g. trial cancellation didn't register).
• The app was genuinely broken for the period you paid for.
• You were charged after a failed cancellation (not your fault).

We won't support refund requests if:

• You used the app for most of the billing period and then changed your mind.
• You misunderstood what the free tier includes.
• You're trying to reverse a Lifetime payment more than 14 days after purchase.

07Lifetime plans

Pro Lifetime is a $79.99 one-time payment. It gives you all Pro features for as long as the app exists.

• Covers all v1.x updates — every feature, every improvement, forever within the v1 generation.
• If we release a major v2.0, existing Lifetime holders get a 50% upgrade discount.
• Transferable across devices linked to your Apple ID / Google account.
• Non-refundable after 14 days.
• If we shut down Veloxa entirely within 24 months of your Lifetime purchase, we'll refund 50% proportionally.

08Business plans

Business plans are sold directly by Corelink Solutions FZE, not through Apple or Google. They include:

• Business Starter — $49/month, 5 seats, 50 devices monitored.
• Business Pro — $149/month, 20 seats, 250 devices.
• Business Scale — $399/month, 50 seats, 1,000 devices.

Business plans are billed annually in advance (you get 2 months free vs monthly billing). Invoicing in USD or AED. Net-30 terms available on request.

Email sales@veloxa.app to request a Business Service Agreement.

09Price changes

If we change prices: you keep your current price for one full renewal cycle after we announce the change.

We'll email you at least 30 days before any price change that affects you, with the new price and the date it takes effect. If you don't want to pay the new price, you can cancel before renewal with zero friction.