01How subscriptions work
Veloxa's paid plans (Pro Monthly, Pro Annual and Pro Lifetime) are sold through the Apple App Store on iOS and Google Play on Android. When you subscribe:
• Apple or Google charges your card, not us.
• They handle taxes based on your region.
• We receive a notification that you're now a paid user, and unlock Pro features in your account.
• We see that you paid, but we never see your card number.
02Plans & pricing
Prices in USD. Regional prices vary slightly because Apple and Google set local equivalents in your currency.
Everything you need to test your connection.
Everything in Pro, billed monthly. Cancel anytime.
Full history, full monitoring, full control.
Pay once. Yours forever.
VAT, sales tax, and GST are added at checkout based on your country. For UAE residents, that's 5% VAT. For EU residents, 19–25% depending on country.
03Free trials
Pro Annual comes with a 7-day free trial on first-time signup (Pro Monthly has no trial and is charged when you subscribe). Here's exactly what happens with the Annual trial:
• Day 1: You start the trial. No charge. You get full Pro access.
• Days 2–6: Still free. You can cancel in your store account anytime.
• Day 7: Last full day of the trial. Your trial end date is always shown in your App Store / Google Play subscriptions.
• End of Day 7: Apple or Google charges you for the first year.
You only get one trial per Apple ID or Google account. If you cancel and re-subscribe later, you'll be charged immediately — no second trial.
04Auto-renewal
Pro Monthly renews every month and Pro Annual every year, automatically, at the end of each billing period. Pro Lifetime does not renew (it's a one-time payment).
Apple or Google charges you within the 24 hours before the current period ends. If a renewal payment fails, the store retries it during a grace period and you keep Pro meanwhile. If it still can't charge, your subscription pauses and you drop to Free until the payment goes through.
05Cancelling
You can cancel anytime. Cancelling stops future charges but keeps your Pro access until the end of your current billing period. Here's how:
On iPhone / iPad
On Android
All Veloxa plans are purchased through the App Store or Google Play, so cancellation always happens there. For anything billing-related you can still email billing@veloxa.me.
06Refunds
Refund rules depend on where you bought your subscription:
For our part, we'll always support a refund request if:
• You were charged accidentally (e.g. trial cancellation didn't register).
• The app was genuinely broken for the period you paid for.
• You were charged after a failed cancellation (not your fault).
We won't support refund requests if:
• You used the app for most of the billing period and then changed your mind.
• You misunderstood what the free tier includes.
• You're trying to reverse a Lifetime payment more than 14 days after purchase.
07Lifetime plans
Pro Lifetime is a $79.99 one-time payment. It gives you every Pro feature, for as long as Veloxa exists — there is no renewal and no future upgrade fee.
• Covers all future Pro features and improvements, not just the current version.
• Transferable across devices linked to your Apple ID / Google account.
• Non-refundable after 14 days.
• If we shut down Veloxa entirely within 24 months of your Lifetime purchase, we'll refund 50% proportionally.
08Price changes
If we change prices: you keep your current price for one full renewal cycle after we announce the change.
We'll email you at least 30 days before any price change that affects you, with the new price and the date it takes effect. If you don't want to pay the new price, you can cancel before renewal with zero friction.
Billing issues or questions?
We handle billing questions directly even though payments go through Apple or Google. Email us and we'll help.